And the winner is... #3

Hello again. We have great news. After extensive testing of many different types of adhesives, we've found a much stronger tape. They withstood a week of extreme temperature flucuations in an enviromental chamber, which effectively speeds up the aging process.

Now that we have gripper strips that will last years, we are ready to mass manufacture and ship out the replacements. Our goal is mail out the replacement strips by Friday 8/26.

Take a look at the pictures below to see the testing results.

Testing, Testing, 1, 2, 3

A quick update on the replacement gripper strips. Our partners have prototyped various samples to compare adhesive strength and longevity.

These prototypes are now resting in a refrigerator, hot box, and a humid room. In a few days we will again inspect the strips to see if there are any signs of failure. Once we are sure they're ready, we will begin shipping out replacements immediately.

Thanks for hanging tight with us. The fix is on the way.

If at first we don't succeed...

Nearly a month ago we discovered an issue with the gripper strips on Prop 'n Go. We quickly diagnosed the problem—weak tape, and found the apparent solution—stronger tape. All seemed to be better until a few days ago when we discovered a new problem. It appears this time the rubber "attacks" the tape, making it softer and weaker, eventually causing the strips to peel up. 

Instead of problem solving on our own, we're working with the component manufactures to find the best permanent solution. This weekend we will test a range of alternatives and choose the strongest replacement by Monday (8/8). Then we will mass manufacture the new strips and immediately mail them out to all customers. If you've previously ordered a Prop 'n Go, you will receive an email upon shipment of your replacement strips. Between now and then, continue using Prop 'n Go normally and if the strips begin to peel, simply push the strips down temporarily.

We're deeply embarrassed and sorry for this problem. It's more than that though. Our goal is to make the best possible products that make your life even better, and we've come up short recently. Needless to say, we've recently learned a lot about how to make truly great products (hint: obsessive product testing). Unsurprisingly we've also been reminded about how patient and awesome our customers are. Thanks for hanging in there with us while we figure this out.

Get a (better) grip

We have good news! The gripper strips that keep devices in-place and secure on Prop 'n Go have been upgraded. They're even stickier and more long lasting.

These upgraded strips come installed on all new Prop 'n Go orders.

But that's not all, we've decided to upgrade all Prop 'n Go's with better strips. Starting yesterday we began mailing out upgraded strips. If you previously ordered a Prop 'n Go, you'll receive the strips soon.

For instructions on how-to install, check out our special install page with a follow-along video demo.

We hope you enjoy the upgraded strips and keep on propping!

Even more options

Starting today we're offering Prop 'n Go lite (Microsuede) on Amazon.com. It's reviews are lonely. Be the first to write a positive note!

Speaking of Microsuede, it's by far the most popular fabric! Customers have chosen Microsuede to Air-mesh 8 to 1. We've heard from many customers who are agonizing over the choice between the two. Let's try and settle the debate...

Microsuede (aka Microfiber)

• Man-made, 100% Polyester
• Ultra soft and comfy
• Suede adds a little bit of traction to the fabric
• Doesn't wrinkle or crush easily
• Breathable
• Available at PaddedSpaces.com & Amazon.com

Air-Mesh 

• Man-made, 100% Nylon
• Sporty - looks and feels like professional sports jerseys
• Ultra breathable
• Anti-static - resists pet hair
• Doesn't wrinkle or crush easily
• Available at PaddedSpaces.com only