A quick update on the replacement gripper strips. Our partners have prototyped various samples to compare adhesive strength and longevity.
These prototypes are now resting in a refrigerator, hot box, and a humid room. In a few days we will again inspect the strips to see if there are any signs of failure. Once we are sure they're ready, we will begin shipping out replacements immediately.
Thanks for hanging tight with us. The fix is on the way.